Scores have remained broadly stable across 16 cohorts. The most recent cohort (C23 LDN) scored NPS +47 — +5 points above the programme average (+42).
Confidence intervals acknowledge that each cohort NPS is a measure of respondents, not all participants. The bar at each cohort shows the range within which the true NPS most likely sits — shorter bars reflect larger cohorts, where more responses produce a tighter estimate.
Function: v1 cohorts estimated from role type · marked (est.) · seniority and experience from v2 cohorts only
% of D1 respondents per cohort · v2 cohorts only · descriptive — shifts reflect partner nomination decisions
Transformation Lead aggregates the survey's Business Leadership and Project / Engagement Management function categories.
| Cohort | Too basic | About right | Too advanced |
|---|---|---|---|
| All cohorts | 16% | 76% | 8% |
| C20 San Francisco | 15% | 63% | 22% |
| C21 San Francisco | 28% | 63% | 9% |
| C22 London | 7% | 87% | 5% |
| C23 London | — | 93% | 7% |
| Cohort | Too slow | Well paced | Too fast |
|---|---|---|---|
| All cohorts | 7% | 80% | 13% |
| C20 San Francisco | 7% | 85% | 9% |
| C21 San Francisco | 19% | 61% | 20% |
| C22 London | 5% | 62% | 33% |
| C23 London | — | 86% | 14% |
Scores have remained broadly stable across 16 cohorts. The most recent cohort (C23 LDN) scored NPS +47 — +5 points above the programme average (+42).
Confidence intervals acknowledge that each cohort NPS is a measure of respondents, not all participants. The bar at each cohort shows the range within which the true NPS most likely sits — shorter bars reflect larger cohorts, where more responses produce a tighter estimate.
| Persona | Appearances | Pooled NPS | P / Pa / D distribution | By cohort (v1 uses role-group proxy) |
|---|---|---|---|---|
| Developer | 15 | +44 | 53%P 38%Pa 9%D n=164 | C11 San Francisco: +78C12 San Francisco: +44C13 London: +50C14 London: +80C15 San Francisco: +67C16 London: +50C18 San Francisco: +40C19 San Francisco: +56C20 San Francisco: +70C21 San Francisco: -6C22 London: +25C6 London: +22C7 San Francisco: +24C8 San Francisco: +62C9 London: +40 |
| Architect | 13 | +52 | 59%P 34%Pa 7%D n=112 | C11 San Francisco: +71C12 San Francisco: +62C14 London: +0C15 San Francisco: +14C18 San Francisco: +56C19 San Francisco: +59C20 San Francisco: +43C21 San Francisco: +50C22 London: +38C6 London: +67C7 San Francisco: +38C8 San Francisco: +88C9 London: +75 |
| Transformation Lead / Business | 15 | +37 | 51%P 34%Pa 14%D n=200 | C11 San Francisco: +73C12 San Francisco: +40C13 London: +0C14 London: +40C15 San Francisco: +69C16 London: -12C18 San Francisco: +19C19 San Francisco: +58C20 San Francisco: +17C21 San Francisco: +39C22 London: +50C6 London: +80C7 San Francisco: +25C8 San Francisco: +17C9 London: +29 |
| Cohort | 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| C6 London | 1 | 2 | 3 | 3 | 8 | 4 | |||||
| C7 San Francisco | 2 | 5 | 6 | 3 | 12 | 10 | 22 | ||||
| C8 San Francisco | 4 | 7 | 6 | 4 | 16 | ||||||
| C9 London | 1 | 1 | 3 | 8 | 4 | 7 | |||||
| C11 San Francisco | 5 | 6 | 9 | 21 | |||||||
| C12 San Francisco | 1 | 1 | 2 | 9 | 8 | 9 | 20 | ||||
| C13 London | 4 | 5 | 1 | 5 | |||||||
| C14 London | 2 | 1 | 6 | 4 | 5 | ||||||
| C15 San Francisco | 3 | 2 | 7 | 9 | 12 | ||||||
| C16 London | 1 | 2 | 2 | 3 | 6 | 4 | 5 | ||||
| C18 San Francisco | 1 | 1 | 1 | 2 | 6 | 8 | 5 | 13 | |||
| C19 San Francisco | 2 | 4 | 6 | 10 | 20 | 20 | |||||
| C20 San Francisco | 1 | 4 | 9 | 12 | 7 | 15 | |||||
| C21 San Francisco | 1 | 1 | 3 | 2 | 13 | 10 | 8 | 11 | |||
| C22 London | 1 | 10 | 7 | 6 | 8 | ||||||
| C23 London | 2 | 6 | 1 | 6 |
| Organisation | Appearances | Avg NPS | By cohort |
|---|---|---|---|
| Deloitte | 9 | +42 | C11 San Francisco: +82C12 San Francisco: +83C14 London: +0C16 London: +0C18 San Francisco: -20C19 San Francisco: +83C20 San Francisco: +44C7 San Francisco: +62C8 San Francisco: +47 |
| PwC | 8 | +30 | C11 San Francisco: +62C15 San Francisco: +86C18 San Francisco: +60C19 San Francisco: +54C20 San Francisco: -11C21 San Francisco: +33C7 San Francisco: -45C8 San Francisco: +0 |
| Accenture | 3 | +72 | C11 San Francisco: +75C7 San Francisco: +73C9 London: +67 |
| Cognizant | 3 | +42 | C18 San Francisco: +50C19 San Francisco: +89C7 San Francisco: -14 |
| Infosys | 2 | +26 | C15 San Francisco: +33C7 San Francisco: +20 |
| KPMG | 2 | +6 | C12 San Francisco: +12C21 San Francisco: +0 |
| Persistent Systems | 2 | +82 | C15 San Francisco: +83C20 San Francisco: +80 |
459 total responses · showing up to 3 most recent per segment · thematic synthesis in insights.py
v1 cohorts include apply and client confidence metrics · three-way split and distributions from v2 only
| Cohort | 1 | 2 | 3 | 4 | 5 | Mean |
|---|---|---|---|---|---|---|
| All cohorts | — | 2% | 20% | 42% | 36% | 4.12 |
| C6 London | — | — | 24% | 48% | 29% | 4.05 |
| C7 San Francisco | — | — | 18% | 35% | 47% | 4.28 |
| C8 San Francisco | — | 3% | 11% | 57% | 30% | 4.14 |
| C9 London | — | — | 12% | 38% | 50% | 4.38 |
| C11 San Francisco | — | 2% | 17% | 46% | 34% | 4.12 |
| C12 San Francisco | — | 4% | 20% | 32% | 44% | 4.16 |
| C13 London | — | — | 20% | 47% | 33% | 4.13 |
| C14 London | — | 6% | 17% | 50% | 28% | 4.00 |
| C15 San Francisco | — | — | 39% | 33% | 27% | 3.88 |
| C16 London | — | 4% | 22% | 52% | 22% | 3.91 |
| C18 San Francisco | — | 11% | 16% | 38% | 35% | 3.97 |
| C19 San Francisco | — | — | 21% | 44% | 35% | 4.15 |
| C20 San Francisco | — | — | 23% | 48% | 29% | 4.06 |
| C21 San Francisco | — | 2% | 20% | 35% | 43% | 4.18 |
| C22 London | — | — | 19% | 53% | 28% | 4.09 |
| C23 London | — | — | 27% | 40% | 33% | 4.07 |
| Cohort | 1 | 2 | 3 | 4 | 5 | Mean |
|---|---|---|---|---|---|---|
| All cohorts | 0% | 1% | 17% | 45% | 36% | 4.17 |
| C6 London | — | — | 14% | 52% | 33% | 4.19 |
| C7 San Francisco | — | — | 15% | 42% | 43% | 4.28 |
| C8 San Francisco | — | — | 16% | 49% | 35% | 4.19 |
| C9 London | — | — | 17% | 50% | 33% | 4.17 |
| C11 San Francisco | — | 2% | 15% | 44% | 39% | 4.20 |
| C12 San Francisco | 2% | 2% | 20% | 32% | 44% | 4.14 |
| C13 London | — | — | 7% | 53% | 40% | 4.33 |
| C14 London | — | 6% | 11% | 56% | 28% | 4.06 |
| C15 San Francisco | — | — | 21% | 52% | 27% | 4.06 |
| C16 London | — | — | 26% | 52% | 22% | 3.96 |
| C18 San Francisco | — | — | 22% | 43% | 35% | 4.14 |
| C19 San Francisco | — | 2% | 13% | 53% | 32% | 4.16 |
| C20 San Francisco | — | — | 21% | 44% | 35% | 4.15 |
| C21 San Francisco | — | 2% | 24% | 35% | 39% | 4.10 |
| C22 London | — | — | 9% | 47% | 44% | 4.34 |
| C23 London | — | — | 7% | 53% | 40% | 4.33 |
| Cohort | 1 | 2 | 3 | 4 | 5 | Mean |
|---|---|---|---|---|---|---|
| All cohorts | 0% | 2% | 16% | 47% | 36% | 4.16 |
| C6 London | — | — | 24% | 29% | 48% | 4.24 |
| C7 San Francisco | — | 3% | 13% | 47% | 37% | 4.17 |
| C8 San Francisco | — | — | 14% | 41% | 46% | 4.32 |
| C9 London | — | — | 17% | 50% | 33% | 4.17 |
| C11 San Francisco | — | — | 15% | 51% | 34% | 4.20 |
| C12 San Francisco | 2% | 2% | 20% | 42% | 34% | 4.04 |
| C13 London | — | 7% | — | 53% | 40% | 4.27 |
| C14 London | — | 6% | 11% | 56% | 28% | 4.06 |
| C15 San Francisco | — | — | 18% | 58% | 24% | 4.06 |
| C16 London | — | — | 9% | 65% | 26% | 4.17 |
| C18 San Francisco | — | — | 22% | 46% | 32% | 4.11 |
| C19 San Francisco | — | — | 13% | 47% | 40% | 4.27 |
| C20 San Francisco | — | 6% | 15% | 50% | 29% | 4.02 |
| C21 San Francisco | — | 2% | 20% | 35% | 43% | 4.18 |
| C22 London | — | — | 16% | 47% | 38% | 4.22 |
| C23 London | — | — | 13% | 53% | 33% | 4.20 |
| Flag | C6 London | C7 San Francisco | C8 San Francisco | C9 London | C11 San Francisco | C12 San Francisco | C13 London | C14 London | C15 San Francisco | C16 London | C18 San Francisco | C19 San Francisco | C20 San Francisco | C21 San Francisco | C22 London | C23 London | Total | Trend |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Low satisfaction | — | — | — | — | — | — | — | — | — | ● | — | — | — | ● | — | — | 2/16 | ↑ more |
| High passive rate | — | — | — | ● | — | — | ● | — | — | — | — | — | ● | ● | ● | ● | 6/16 | ↑ more |
| Low D2 response rate | — | — | — | ● | — | — | — | — | ● | — | — | — | — | — | — | — | 2/16 | → stable |
| Confidence regression | — | — | — | — | — | ● | — | — | — | — | — | — | — | — | — | — | 1/16 | ↓ fewer |
| Persona NPS split | ● | — | ● | — | — | — | ● | ● | — | ● | — | — | ● | ● | — | — | 7/16 | ↓ fewer |
| Org concentration | — | — | ● | ● | — | ● | — | ● | — | — | — | — | — | — | — | ● | 5/16 | ↓ fewer |
analyze.py --outlier "…" --flag "…" after Tier-2 review to add entries here.1 cohort with data quality flags · tracked for delivery team review and remediation
| C23 London | Low match rate (40.0%), More D2-only (9) than matched | 40.0% matched · 9/15 D2-only |
| Organisation | Appearances | People | Recency | Avg NPS |
|---|---|---|---|---|
| Returning organisations | ||||
| Deloitte | 16 | 143 | current | +42↓ |
| PwC | 9 | 107 | 1 cohort ago | +30↑ |
| Infosys | 8 | 37 | 1 cohort ago | +26↑ |
| Ascendion | 7 | 17 | 1 cohort ago | +75 |
| Accenture | 6 | 64 | current | +72→ |
| Capgemini | 6 | 27 | current | +57 |
| Lovelytics | 6 | 12 | 2 cohorts ago | — |
| valantic | 5 | 14 | 1 cohort ago | — |
| Fractal Analytics | 5 | 14 | 2 cohorts ago | — |
| Cognizant | 4 | 27 | 4 cohorts ago | +42↑ |
| McKinsey | 4 | 25 | 3 cohorts ago | +38 |
| NEC | 4 | 13 | 2 cohorts ago | +50 |
| Forgd.AI | 4 | 6 | 1 cohort ago | — |
| Persistent Systems | 3 | 16 | 2 cohorts ago | +82→ |
| Version 1 | 3 | 12 | 6 cohorts ago | +25 |
| DXC Technology | 3 | 12 | 1 cohort ago | +50 |
| AlixPartners | 3 | 11 | 4 cohorts ago | +50 |
| Zartis | 3 | 7 | 6 cohorts ago | — |
| EPAM | 3 | 6 | 3 cohorts ago | — |
| IndiciumAI | 3 | 4 | 1 cohort ago | — |
| Bounteous | 3 | 4 | 10 cohorts ago | — |
| KPMG | 2 | 32 | 2 cohorts ago | +6↓ |
| UST Global | 2 | 14 | 4 cohorts ago | +38 |
| Reply | 2 | 10 | 1 cohort ago | +50 |
| Quantium | 2 | 7 | 3 cohorts ago | — |
| Bain | 2 | 6 | current | — |
| Slalom | 2 | 4 | 1 cohort ago | — |
| BCG | 2 | 2 | 9 cohorts ago | — |
| First appearance | ||||
| Fractional AI / Ode | 1 | 18 | 2 cohorts ago | -30 |
| DXC | 1 | 6 | current | — |
| Infomotion | 1 | 5 | 15 cohorts ago | — |
| SFEIR | 1 | 4 | 15 cohorts ago | — |
| Sia | 1 | 4 | 13 cohorts ago | — |
| Theodo | 1 | 4 | 12 cohorts ago | — |
| Netlight | 1 | 4 | 12 cohorts ago | — |
| b.telligent | 1 | 4 | 9 cohorts ago | +25 |
| NTT Data | 1 | 3 | 15 cohorts ago | — |
| Praecipio | 1 | 3 | 13 cohorts ago | — |
| Horváth | 1 | 3 | 12 cohorts ago | — |
| Nimble Gravity | 1 | 3 | 7 cohorts ago | — |
+ 3 new orgs with <3 respondents in the last 3 cohorts — included in total reach count above.
Orgs with ≥3 respondents who appeared within the last 3 cohorts. v2 data only.
| Cohort | Too basic | About right | Too advanced |
|---|---|---|---|
| All cohorts | 17% | 79% | 4% |
| C14 London | 35% | 65% | — |
| C16 London | 11% | 86% | 3% |
| C22 London | 7% | 87% | 5% |
| C23 London | — | 93% | 7% |
| Cohort | Too basic | About right | Too advanced |
|---|---|---|---|
| All cohorts | 16% | 75% | 9% |
| C18 San Francisco | 27% | 60% | 13% |
| C19 San Francisco | 9% | 87% | 4% |
| C20 San Francisco | 15% | 63% | 22% |
| C21 San Francisco | 28% | 63% | 9% |
| Cohort | Too slow | Well paced | Too fast |
|---|---|---|---|
| All cohorts | 5% | 80% | 16% |
| C14 London | 6% | 76% | 18% |
| C16 London | 3% | 94% | 3% |
| C22 London | 5% | 62% | 33% |
| C23 London | — | 86% | 14% |
| Cohort | Too slow | Well paced | Too fast |
|---|---|---|---|
| All cohorts | 8% | 81% | 11% |
| C18 San Francisco | 11% | 80% | 9% |
| C19 San Francisco | 6% | 84% | 10% |
| C20 San Francisco | 7% | 85% | 9% |
| C21 San Francisco | 19% | 61% | 20% |
| Metric | London | San Francisco |
|---|---|---|
| Apply / Lead conversation | 4.20 | 4.15 |
| Advising clients on AI | 4.20 | 4.16 |
| Design an evaluation | 4.12 | 4.11 |