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Partner Basecamp · Cohort 24

San Francisco

July 27–28, 2026
+45
Net Promoter Score
58
Day 1 Responses
73%
Matched Pairs
110%
Day 2 Response Rate
Programme Satisfaction
Positive NPS of +45 — promoters outweigh detractors with moderate passive presence.
+45NPS · n=64
55% Promoters36% Passives9% Detractors
95% CI: +29 → +62  ·  True NPS lies within this range with 95% confidence (n=64 respondents)
Confidence Arc
Moderate end-of-Day-1 build confidence — cohort is progressing; Day 2 has room to close remaining gaps (mean 3.9/5).
3.9end-of-D1 build / 5
4.1D2 Design / 5
4.2D2 Commercial / 5
4.2D2 Build / 5
Audience
58 participants across 12 organisations — Transformation Lead majority with applying in practice the most common AI experience level.
Top Organisations
DXC Technology (15) KPMG (10) PwC (9) Deloitte (8) Fractional AI / Ode (5)
Voice of Participant
What participants said — dominant theme from each NPS segment.
Promoters
Great overview of key concepts
Passives
It’s a good way to spend time trying the skills and great knowledge to take away.
Detractors
I think it has a complicated audience it’s targeted to. It needs to be designed more for either experienced or beginners. Right now it sits somewhere in the middle and disadvantages both groups. Also the course is too execution heavy and not enough on the conceptual side. Theres limited to learn from executing code and filling in blanks.
Segment Finding
Cross-org theme in the segment split: Fractional AI / Ode (NPS -20, n=5) and DXC Technology (NPS +69, n=13) look like opposite outliers, but their passive/detractor verbatims share the same root cause. Fractional AI / Ode's more experienced attendees found the content too foundational and asked for an engineer vs non-engineer track split. DXC's own passives (its more senior, frontier-level attendees) echoed the same ask — more depth, less pre-built exercise structure. DXC's high NPS is carried by promoters at multiple experience levels plus zero detractors, not uniform enthusiasm. Read together: this cohort's more advanced practitioners, regardless of org, wanted more advanced/less scripted content — an audience-calibration signal, not a content-quality one. n=5 for Fractional AI / Ode is directional only.
Survey & Data Quality
Survey & Data Quality
Day 1 responses58
Day 2 responses64 (110% of Day 1)
Matched pairs47 (73% of Day 2)
Orgs resolved58 of 58 respondents matched to named org
Day 2-only respondents17 (26.6%) — suppresses NPS by 2 points; no Day 1 data, excluded from persona & confidence analysis
Organisations
All Day 1 respondents · n=58
DXC Technology15 (26%)
KPMG10 (17%)
PwC9 (16%)
Deloitte8 (14%)
Fractional AI / Ode5 (9%)
Bain3 (5%)
Accenture2 (3%)
Answerrocket2 (3%)
IBM1 (2%)
ABEAM1 (2%)
Fractal Analytics1 (2%)
NEC1 (2%)
Function × Seniority
All Day 1 respondents · n=58
FunctionPractitionerSr PractitionerMgr / Sr MgrDirector+Partner / MDTotal
Engineering57517
Architecture143513
Business Leadership2215
Project / Engmt748423
Experience Profile
AI experience level · n=58 · % of row
By Persona
SegmentExploringApplyingDeliveringFrontiern
Transformation Lead39%43%11%7%28
Developer18%35%35%12%17
Architect23%38%23%15%13
By Seniority
SegmentExploringApplyingDeliveringFrontiern
Manager or Senior Manager33%50%11%6%18
Senior practitioner (5–9 years)13%13%60%13%15
Practitioner (0-4 years in role)23%77%13
Director, Senior Director, or Principal55%18%27%11
Partner, Managing Director, or Executive100%1
How would you describe your current experience with AI tools prior to Basecamp?
Learning and exploring
17 (29%)
Applying in practice
23 (40%)
Delivering independently
12 (21%)
Operating at the frontier
6 (10%)
Prior to today, how much had you worked with Claude or the Anthropic API?
Not at all
3 (5%)
A little
29 (50%)
Regularly
26 (45%)
Did the depth land for this audience?
Technical depth perception · n=58 respondents · % of row
By Persona
SegmentToo basicAbout rightToo advancedn
Transformation Lead4%71%25%28
Developer18%71%12%17
Architect15%85%13
By AI Experience Level
SegmentToo basicAbout rightToo advancedn
Applying in practice4%78%17%23
Learning and exploring76%24%17
Delivering independently33%58%8%12
Operating at the frontier17%83%6
Overall depth distribution
Too basic
6 (10%)
About right
43 (74%)
Too advanced
9 (16%)
Did the pace work across the room?
Session pace perception · n=58 respondents · % of row
By Persona
SegmentToo slowWell pacedToo fastn
Transformation Lead61%39%28
Developer6%82%12%17
Architect69%31%13
By AI Experience Level
SegmentToo slowWell pacedToo fastn
Applying in practice78%22%23
Learning and exploring41%59%17
Delivering independently8%83%8%12
Operating at the frontier83%17%6
Overall pace distribution
Too slow — could have covered more
1 (2%)
Well paced
40 (69%)
Too fast — not enough time to apply
17 (29%)
How confident were participants to build with Claude after Day 1?
End-of-Day-1 confidence · "How confident are you in your ability to build a client solution using Claude?" · n=58 · 1–5
Mean end-of-D1 build confidence by Persona
Architect4.31/5 · n=13
Developer4.24/5 · n=17
Transformation Lead3.39/5 · n=28
Programme mean: 3.9/5 · 17 cohorts
Mean end-of-D1 build confidence by AI Experience Level
Operating at the frontier4.83/5 · n=6
Delivering independently4.50/5 · n=12
Applying in practice3.61/5 · n=23
Learning and exploring3.35/5 · n=17
Overall end-of-D1 build confidence distribution
1
0 (0%)
2
8 (14%)
3
10 (17%)
4
23 (40%)
5
17 (29%)
How relevant was today's content to your current role?
Content relevance rating · n=58 respondents · 1 = not relevant, 5 = highly relevant
Mean relevance by Persona
Architect4.38/5 · n=13
Developer4.24/5 · n=17
Transformation Lead3.86/5 · n=28
Mean relevance by AI Experience Level
Operating at the frontier4.50/5 · n=6
Learning and exploring4.18/5 · n=17
Delivering independently4.08/5 · n=12
Applying in practice3.91/5 · n=23
Overall relevance distribution
1
0 (0%)
2
2 (3%)
3
12 (21%)
4
23 (40%)
5
21 (36%)
How likely are you to recommend attending this programme to a colleague?
n=64 Day 2 respondents · 110% of Day 1
Score distribution · 0 = not at all likely · 10 = extremely likely
Cohort012345678910
Cohort 241239141520
Detractors 0–6 Passives 7–8 Promoters 9–10
NPS Breakdown
55%
36%
9%
NPS +45 (n=64)
Promoters (9–10)Passives (7–8)Detractors (0–6)
Programme mean: +42 · 17 cohorts
Promoters mean: 51%
Passives mean: 39%
Detractors mean: 9%
NPS by Segment
Organisations, personas, and experience levels · ≥4 respondents shown
By Organisation
Promoters (9–10)Passives (7–8)Detractors (0–6)
DXC Technology
69%
31%
0%
NPS +69 (n=13)
Deloitte
67%
33%
0%
NPS +67 (n=6)
PwC
60%
40%
0%
NPS +60 (n=5)
KPMG
60%
10%
30%
NPS +30 (n=10)
Fractional AI / Ode
0%
80%
20%
NPS -20 (n=5)
By Persona
Promoters (9–10)Passives (7–8)Detractors (0–6)
Developer
69%
25%
6%
NPS +62 (n=16)
Architect
60%
30%
10%
NPS +50 (n=10)
Transformation Lead
43%
48%
10%
NPS +33 (n=21)
Programme means · 17 cohorts: Architect +51 · Developer +47 · Transformation Lead +36
By AI Experience Level
Promoters (9–10)Passives (7–8)Detractors (0–6)
Operating at the frontier
60%
40%
0%
NPS +60 (n=5)
Learning and exploring
60%
33%
7%
NPS +53 (n=15)
Applying in practice
56%
33%
11%
NPS +44 (n=18)
Delivering independently
44%
44%
11%
NPS +33 (n=9)
Programme means · 17 cohorts: Applying in practice +44 · Learning and exploring +44 · Delivering independently +42 · Operating at the frontier +37
What is the main reason for your score?
n=51 responses · organised by NPS segment
Promoters (score 9–10)· 27 responses
Great overview of key concepts
10“I thought that the basecamp was a really good way to get comfortable “looking under the hood” of agents and how to build them. Familiarizing concepts and bringing them to light, especially cost optimization. My answer to questions 5 & 6 is an improvement from a 2 heading into this.”
Passives (score 7–8)· 20 responses
It’s a good way to spend time trying the skills and great knowledge to take away.
8“I was a bit confused on the target audience for the breakout sections (technical vs non-technical). I think it was trying to walk a line between the 2. The “fill in the blank” activities were not that helpful. Would have been better to start with a problem and gradually build the solution thru multiple activities throughout the 2 days to layer on functionality and refining the process. The notebooks were very large, made it difficult to scroll back and forth and losing place in file.”
Detractors (score 0–6)· 4 responses
I think it has a complicated audience it’s targeted to. It needs to be designed more for either experienced or beginners. Right now it sits somewhere in the middle and disadvantages both groups. Also the course is too execution heavy and not enough on the conceptual side. Theres limited to learn from executing code and filling in blanks.
5“I think it has a complicated audience it’s targeted to. It needs to be designed more for either experienced or beginners. Right now it sits somewhere in the middle and disadvantages both groups. Also the course is too execution heavy and not enough on the conceptual side. Theres limited to learn from executing code and filling in blanks.”
End-of-Programme Confidence
n=64 respondents · 1 = not confident, 5 = very confident
How confident are you in your ability to design an evaluation for an AI solution?
12345Mean
2%3%16%41%39%4.12
Programme mean: 4.1/5 · 17 cohorts
Leaving today, how comfortable are you advising clients on AI when questions arise?
12345Mean
2%2%9%50%38%4.20
Programme mean: 4.2/5 · 17 cohorts
How confident are you in your ability to lead a conversation about Anthropic and Claude with a client?
12345Mean
3%9%50%38%4.22
Programme mean: 4.2/5 · 17 cohorts
Confidence Trajectory by Persona
D1→D2 delta · apply-AI confidence · matched pairs only · n=47
Positive delta = confidence grew · negative = dropped
Architect (n=10)
+0.20
Developer (n=16)
+0.19
Transformation Lead (n=21)
+0.52
What one takeaway will you share with a colleague or client?
n=43 responses
Claude / Anthropic content
“It's not the model”
AI agents & engineering
“The managed agents paradigm is something I’ll definitely keep in mind in client conversations moving forward”
Evals & testing
“eval structure”
AI strategy & use cases
“The different use cases for the different Claude models”
Tool setup / readiness
“Claude is the most trusted and efficient AI tool out there”
What will you build for yourself or apply at work in the next 30 days?
n=44 responses
AI agents & engineering
“A new game with AI agent features”
Evals & testing
“An agent to help evaluate my individual finances.”
AI strategy & use cases
“Try to build an agent to crawl through different applications and provide error free code”
Claude / Anthropic content
“A multi agent claude model agenta fpr doing my various day to day task.”
Real-world examples
“The hackathon product we produced has real world potential and we will pursue it.”
NPS Reason
n=51 responses · grouped by NPS segment
Promotersscore 9–10 · 27 responses
1Great overview of key concepts10
2This was an awesome learning experience10
3Hands on time10
4Foundational knowledge about how to think about using agents.10
5Great learning10
6It was great starting step to know the Claude10
7The course increases comfort with AI while demonstrating abilities and uses that are key for client adoption.10
8Good balance of theory and hands-on10
9I learned a lot! It was fun!10
10The buildup of the workshops to the final hackathon that encompasses it all. The laid-back nature of the workshops. It felt more like a learning space rather than anthropic sale pitch.10
11Provides an excellent coverage of what Claude is and can do. And efficiencies can be built.10
12I thought that the basecamp was a really good way to get comfortable “looking under the hood” of agents and how to build them. Familiarizing concepts and bringing them to light, especially cost optimization. My answer to questions 5 & 6 is an improvement from a 2 heading into this.10
13The session was clear, practical, and included real-world examples that I can apply in my work.10
14Everything was great10
15Well structured contents.. already thinking of applying some in the day-to-day work10
16Great bootcamp, great learnings and organization10
17Excellent coverage of core concepts10
18Super helpful course and really allowed me as a beginner to put into practice.9
19Satisfied9
20It was a well organized session. Lots of good learning9
21Great insights of AI and hands-on activities.9
22I love it , I had great experience , networking, I would have liked if we had more time and the api calls keep timing out or hang in transit . As a developer and architect fast iteration cycle is important to create solutions fast9
23Very detailed and liked the hands on experience9
24It provides good over view of all concepts with some hands on. It will be great if some of these exercises can be added as prep work on skill jar.9
25I learned a lot!! It’s great to be surrounded with people all trying to learn how to use Claude better and build.9
26Very informative, very hands-on, and surprisingly fun for a corporate training. It is a fantastic workshop for anyone knee-deep in the AI wave9
27Trust Claude expertise and accelerate the product delivery with lower cost9
Passivesscore 7–8 · 20 responses
1Good content8
2Good training for non experts8
3Deff new learning on AI capabilities8
4Very hands on program, with a good cross section of examples to work through8
5The ability to ask Anthropic engineers actual questions8
6PwC should have allowed us to do it on our work laptops in order to attend this meeting. Would have been a lot more helpful.8
7Beneficial however is very technical and may be difficult for those with little technical experience8
8It's very good and lot of insights but if the program start with basic to intermediate and then to building agents it would be more useful8
9Great deep dive into Claude code to answer WHY and HOW Claude is building rather than just accepting the outputs of claude8
10Lots of good technical grounding and use cases that resonated. Moves fast and might have needed a bit more technical background/ instruction. Very good facilitation.8
11I would like my non-engineer colleagues to take courses and join this base camp session for them to know what is happening behind the scene of Claude and being able to more compellingly propose ai/claude to clients.8
12I was a bit confused on the target audience for the breakout sections (technical vs non-technical). I think it was trying to walk a line between the 2. The “fill in the blank” activities were not that helpful. Would have been better to start with a problem and gradually build the solution thru multiple activities throughout the 2 days to layer on functionality and refining the process. The notebooks were very large, made it difficult to scroll back and forth and losing place in file.8
13It’s a good way to spend time trying the skills and great knowledge to take away.7
14great to get a basic understanding of ai7
15The training was a good basis but with time permitting I’d rather build from the start rather than running premade7
16This is for the beginner level folks7
17There wasn’t enough time to complete the exercises, but overall helpful7
18I think it is helpful but for an engineer already using AI there’s a lot of repeat. I think it would be helpful to lean into a engineering or non-engineering boot camp.7
19Could use some improvements in the exercises, eg should not use notebooks. The technical levels appropriate for product and newer AI engineers7
20At times I didn't fully understand what was going on. Trying to troubleshoot problems while working on hands on work. The hackathon piece was the most interesting and it would be great to see if you could incorporate that with the hands on work we did7
Detractorsscore 0–6 · 4 responses
1It’s too fast , material can be presented in a more understandable manner6
2I’m not sure if it is designed for engineers or non-engineers6
3I think it has a complicated audience it’s targeted to. It needs to be designed more for either experienced or beginners. Right now it sits somewhere in the middle and disadvantages both groups. Also the course is too execution heavy and not enough on the conceptual side. Theres limited to learn from executing code and filling in blanks.5
4Most of my colleagues build agentic software and while it was useful, most of this material has already been covered in the various certs. So I think this needs to be clear it’s not as much targeted to people who are very far into the anthropic product space., the hackathon was fun and the hosts were educated and helpful5
Most Valuable
What one takeaway will you share with a colleague or client? · n=43 responses
1Do the work later in the night when you have more time.
2It's not the model
3Build with vision to prod
4It’s more about the process than the model capability
5The different use cases for the different Claude models
6Token usage can be reduced
7How collaboration and sharing insights / learnings is still a critical component of our daily lives.
8Costing methods to decrease expense
9Watch the change and adapt the change
10eval structure
11Tokenomics/ Cost optimization techniques
12Claude AI next Gen
13That Claude is easy to use. You just need to know the pitfalls of utilizing AI for coding
14The managed agents paradigm is something I’ll definitely keep in mind in client conversations moving forward
15Play with the effort level in evals
16How to optimize agentic harness and architecture
17Start small with building agents and then iterate
18You need to learn by doing
19It is almost never the model it is the code around the model
20Architecture of your agentic solution is super important, i learned here about how to optimize
21Compact lets you describe how the compaction occurs
22Building agents is not as difficult or scary as it may seem starting out.
23Evaluating before implementing is the key part in AI journey for an enterprise.
24The session is interactive and lot more to explore
25Having a subagent reach out when it wants help
26Always be open to learn. Be a part of the change or it will leave you behind.
27Context matters a lot, and you want to give the right amount of context and engineer it optimally
28Efficiency.
29The newest model is not always the best model to use for the use case. They should be fit for purpose and have controls in place to improve accuracy rather than choosing a more expensive and newer model by default
30Eval, cost optimization, context engineering
31Context engineering. Didn’t know this was so important!
32How great the food was. On a serious note, the different ways we can push back on cost questions and helping clients understand that Opus is not always the answer but there’s smaller things we can incrementally before we arrive at that conclusion.
33That you can use # to edit the memory
34Try claude you will not regret it
35AI is an extension of human intelligence. It’s good enough to match us, if we are thoughtful in our design. It’s not perfect. It requires us to re-think everything.
36It is not always the model
37Diagnostic, context engg and Eval
38The cutting-edge AI products that actually work and make money are much more than just throwing in a model and a prompt. AI, especially Claude, is nowadays far more capable and has many more additions and features to optimize complex use cases
39The fact that not always the cheaper model will lead to the cheaper solution
40Claude is the most trusted and efficient AI tool out there
41Learnings around context engineering and model attributes
42AI is not the matter within our sector. Let’s see more about what happening in the world.
43Need to be prepared to run python notebooks. Might be helpful to have a couple helpful prework to make sure environment is setup before hand
30-Day Intentions
What will you build for yourself or apply at work? · n=44 responses
1A new game with AI agent features
2Code analyzer
3Workout agent
4I’ll continue playing with building apps
5Build new apps
6An agent to help evaluate my individual finances.
7I build a lot of demo and proof of concept
8The hackathon product we produced has real world potential and we will pursue it.
9Multi agent work
10Eval and inference optimization
11An Agent that can help in my Data Assessment
12Few agents
13I will build out tools to better help my build Workday integrations
14Some of the long term memory management concepts from the hackathon I’ll definitely try to incorporate
15I’ll advise clients slightly differently
16Will go back through the examples we used plus build a cross section of agents next that build on the concepts we used in the camp
17A data analytics platform for a large bank
18I am building a ai development course for my team that has agents as teachers.
19Extend on my hackathon project
20Build an agent for my current project to do my task, host all the knowledge, etc
21Sub agents, MCP, team agent
22Client’s project is building an agentic system
23Agents that can help optimize the order to cash processes
24Identify workshops that can be agentified.
25Try to build an agent to crawl through different applications and provide error free code
26Too many things to namr
27Experiment , test it and develop and improve it, and tell others how
28A multi agent claude model agenta fpr doing my various day to day task.
29I am currently trying to brainstorm an agentic flow for my client, who has never used AI tools before and has a ton of manual processes
30Develop at least 2 work relevant applications
31Deep review of the code that we have had Claude build and what mechanisms are in place to reduce cost and improve accuracy based on the levers that we discussed in class
32Increase Claude adoption for developers.
33Continuing building our all we started here at base camp.
34Custom chat bot for support with TMS implementations.
35Intelligence per task optimization and skill prompt minimization
36I'm building an AI agent that acts as a copy of myself, taking over some of my routine responsibilities so I can focus on higher-value work.
37Better evals
38On Eval
39The use of better context engineering, leveraging and optimizing system prompts, model settings/configs to optimize for latency, response quality, cost, etc in my current work projects.
40Review the learnings and try to apply them live
41MCP integrations, and Agents
42Will apply learnings to our public cloud practices
43I will try building demo agent to be added to my proposal deck. And share the experience and enthusiasm I got in Basecamp to my colleagues in Japan.
44Apps with Agents.Build MCP to use with applications