Programme Satisfaction
Positive NPS of +45 — promoters outweigh detractors with moderate passive presence.
+45NPS · n=64
55% Promoters36% Passives9% Detractors
95% CI: +29 → +62 · True NPS lies within this range with 95% confidence (n=64 respondents)
Confidence Arc
Moderate end-of-Day-1 build confidence — cohort is progressing; Day 2 has room to close remaining gaps (mean 3.9/5).
3.9end-of-D1 build / 5
4.1D2 Design / 5
4.2D2 Commercial / 5
4.2D2 Build / 5
Audience
58 participants across 12 organisations — Transformation Lead majority with applying in practice the most common AI experience level.
Top Organisations
DXC Technology (15) KPMG (10) PwC (9) Deloitte (8) Fractional AI / Ode (5)
Voice of Participant
What participants said — dominant theme from each NPS segment.
Promoters
Great overview of key concepts
Passives
It’s a good way to spend time trying the skills and great knowledge to take away.
Detractors
I think it has a complicated audience it’s targeted to. It needs to be designed more for either experienced or beginners. Right now it sits somewhere in the middle and disadvantages both groups. Also the course is too execution heavy and not enough on the conceptual side. Theres limited to learn from executing code and filling in blanks.
Segment Finding
Cross-org theme in the segment split: Fractional AI / Ode (NPS -20, n=5) and DXC Technology (NPS +69, n=13) look like opposite outliers, but their passive/detractor verbatims share the same root cause. Fractional AI / Ode's more experienced attendees found the content too foundational and asked for an engineer vs non-engineer track split. DXC's own passives (its more senior, frontier-level attendees) echoed the same ask — more depth, less pre-built exercise structure. DXC's high NPS is carried by promoters at multiple experience levels plus zero detractors, not uniform enthusiasm. Read together: this cohort's more advanced practitioners, regardless of org, wanted more advanced/less scripted content — an audience-calibration signal, not a content-quality one. n=5 for Fractional AI / Ode is directional only.